How to find us

The Kahnawà:ke Labor Office is located on the Old Malone Highway at the former Environment Office. Regular hours of operation are weekdays from 8:30am to 4pm.

PO Box 720
Kahnawà:ke Mohawk Territory
Tel: (450) 632-9595
Fax: (450) 638-9974

Official Complaints

Although there will be specific complaint processes for each of the functional areas of the KLO, the general process is as follows:

To file a disagreement over a decision or an evaluation made by a KLO Officer, the first point of contact will be the Manager of the Program. This should be submitted using the Contact Form to the right. If you are not satisfied with how the Manager has handled your complaint, an application of review can be made to the KLO Director and the Portfolio Chief for Labor within thirty (30) days from date of receipt of evaluation or decision. This should be submitted as a formal letter. The KLO Director and the Portfolio Chief for Labor will review the application and render a decision without undue delay.

The decision by the KLO Director and the Portfolio Chief for Labor can be appealed to the Administrative Tribunal established through the Kahnawà:ke Justice System.

Until the Kahnawà:ke Justice System is fully implemented and the Administrative Tribunals are operational, a disagreement over a decision should be resolved through the use of a mediation service (such as, but not limited to, the Sken:nen A’onsonton Alternative Dispute Resolution program).

For more information on the specific complaint processes for each of the functional areas of the KLO, please refer to the Policy Documents for each of those areas attached to this web-site.

Staff

Michael O’Brien, Director – Ext 61546
Lance Goodleaf, Compliance Officer (Also the contact for Occupational Safety and Health) – Ext 61528
Joel Jacobs, Financial Manager – Ext 61370
Oliver Montour, Certification and Competency Officer – Ext 61552
Lorna Delaronde, Mohawk Self Insurance Claims Officer – Ext 61329
Chelsea Phillips, Office Manager and Support – Ext 61338
Wahienhawi Horn, Operational and Technical Assistant – Ext 61000

Contact Form

Please fill out the form below and a KLO representative will get back to you.